PicturesWithWings - Bird Photography, Canvas Print, Camera, Printer, Scanner |
|
|
| | Location: Home » Scanner » Scanners » Mustek Scan Express A3 1200 Pro USB Large Format Scanner | November 20, 2008 |
|
 | | | |
| Mustek Scan Express A3 1200 Pro USB Large Format Scanner | 
 enlarge | Brand: Mustek
Category: CE
Buy New: $179.99
Avg. Customer Rating:  (33 reviews)
Color: silver
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 15
Dimensions (in): 15.1 x 3.5 x 21.9
MPN: ScanExpress A3 USB
Model: ScanExpress A3 USB
UPC: 748011223512
EAN: 0748011223512
ASIN: B000WKSZ5A
Shipping: Eligible for Super Saver Shipping
Availability: In stock soon. Order now to get in line. First come, first served.
|
| Features:
| • | A3-Sized Scanning (297mm(H) X 420mm(V)) | | • | Color CIS Flatbed | | • | Quick and easy USB interface | | • | Multiple functions include Scan, Copy, E-Mail, Fax and OCR | | • | Valuable Software Packages included |
|
| Customer Reviews: Read 28 more reviews...
 Displeased with Mustek as a whole. November 14, 2008
My wife received this scanner as a birthday present, but unfortunately the scanner ended up being defective - images were blurry, had a lot of artifacting, and half the image was lighter than the other in most cases. I had a difficult time getting through to Mustek's customer support (they NEVER replied to the three emails I sent, and it was difficult to talk to them over the phone).
When I finally got through to someone, they were very unfriendly with me over the phone, they refused to issue an RMA on the scanner until I snail-mailed or faxed them a copy of my father-in-law's Amazon.com receipt (they would not accept an order number or a copy of the receipt via email), and then they sent me a rather unfriendly email with shipping details. Mustek is not paying for shipping like most companies do with under-warranty products, and they insisted several times that if I send *anything* (even the box) that they didn't specifically ask for, I will not get it back.
While I know some of this is standard operating procedure, I'm more put off by how unfriendly this company has been and how inconvenienced they seem as a result of our having received a defective product. We will not be doing business with this company again, and if we're not completely satisfied with the replacement, we will be asking Amazon to take this scanner back for a refund.
 Hardware Ok - Software Mickey Mouse October 3, 2008
1 out of 1 found this review helpful
A3 1200 offers size at a low cost but little else. Software is the worst I've seen. While it works, it has serious limitations and I've been unable to use a hi quality program's twain driver to work around these issues. Their driver locks you into sub-par software. In my home office I use a Canon flatbed and a Fujitsu PDF scanner and am very familiar with scanning and quality scanning software.
Recommend this scanner only as a 2nd scanner for very specific large format jobs. Then plan on reprocessing the image through quality software for an acceptable finished product.
Improvement over the USB A3? NO. September 21, 2008
1 out of 1 found this review helpful
My older Mustek A3 went down - bad scanner bar. No way would Mustek sell me a new bar so I had to buy a new scanner. Decided to try the "newer" version. This is a big disappointment.
1) The software isn't as easy to use. It has some new default settings that return to default every time you change anything! Of course I don't want the default settings.
2) With Acrobat 8 this one waits until Acrobat has "processed" the scan before returning the scan bar to rest position - slows down scanning.
3) Mine arrived with the scan bar to PC Board wire ribbon installed incorrectly. The scanner wouldn't make a full pass.
4) The twain driver loses it's percentage reading every time the scan bar passes halfway on an A3 size scan. Eventually it comes back but it is bothersome.
5) The scan bar isn't perpendicular to the scan direction so everything comes out trapezoidal! That's not good when you need an accurate, square scan!
6) Mustek support never has been good - that hasn't changed a bit.
7) It took three (yes, everything was uninstalled before the installs) before the thing would work. Locked up Acrobat, wouldn't scan into other programs, etc.
8) Never have figured out about the "network" scanner settings - no computers (three on the home network) show up in the useable computers.
Scan quality is good except for the not being square issue and it is one of the least expensive A3 sized scanners available but my suggestion is to go for the older USB A3 1200 and forget the PRO until Mustek gets their act together (I would not recommend holding your breath).
 EXCELLENT PRODUCT September 15, 2008
I was extremely pleased with this scanner. It is easy to use and does a wonderful job. Scanners of this size are not easy to find for a reasonable price and I don't think a more expensive one could be any better. This scanner enabled me to scan several large documents that could never have been scanned on a regular scanner. It took a few minutes to learn how to get to the screen to customize my settings and save the files where I wanted, but once I saw how to do it there was no problem at all. It does have a large footprint because it has to in order to do the job, but fits perfectly on top of a two drawer file cabinet. I put some non skid fabric underneath so it would not slide around. Since it is such a good scanner, I am considering buying a second one to keep as a backup in case this one ever stops working. I hope Amazon continues to have these in stock for a long time.
Where is the correct working driver for the Mac for the Mustek A3 1200 Pro September 14, 2008
My son has been unsuccessful in setting up my Mustek Scan Express A3 1200 Pro on my mac mini OS X (10.4.11). He has gone over the instructions and even tried a few tricks of his own. Could you please tell us simple folk step by step exactly what you did to get your scanner to turn on? I bought this scanner from someone on eBay and I hate to think that i got ripped off! The scanner was packaged - unopened, but the "sold to" name and address is NOT me. The "ship to" was to me, though. So, I figure if I do have a problem I am screwed out of the 30 day warranty because the paperwork does not show that I am "the original purchaser".
Interestingly, before I purchased this scanner the eBay seller advised that I call Mustek tech support -- and Mustek tech support told me that this model would on my mac OS 9.2...which the accompanying paperwork says it works on mac TEN. (I originally wanted the 11 X 17 size to scan from my mac 9.2.2 because I have and am familiar with Photoshop 7).
Shouldn't the scanner at least turn its light on or make some sort of noise? How would I know if there was an internal problem?
My son and I have scoured the internet looking for a downloadable driver, such as was suggested by one of the reviewers here, and we could not find one that works with this particular model on mac. Yes, the device came with a disc that does have mac and Windows on it, but when properly installed did not bring the scanner onto the mac computer. The scanner does not make noise and it does not have a light.....
Oh, why would my mac mini recognize the scanner but say that it is a "USB 2.0 Scanner -- Hewlett-Packard..."
copy and pasted from my computer:
Version:1.00
Bus Power (mA):500
Speed:Up to 480 Mb/sec
Manufacturer:Hewlett-Packard.
Product ID:0x040b
Vendor ID:0x055f
WHAT DOES HEWLETT-PACKARD HAVE TO DO WITH MUSKET ,err, I mean, Mustek ???
At this point I am more inclined to believe the people who gave this product a poor review for it does NOT work with my mac. Pleas, someone out there, prove me technologically inferior to you and email me with a solution if, you are a real reviewer and not some plant from the Company posing as a consumer.
|
|
|
Powered by Associate-O-Matic
| | |
|